Health / Unit 5: Relationships and Communication
5.4 Conflict Resolution
Notes
Conflict is a disagreement between people. It is normal, and handled well it can strengthen relationships.
- Ways people respond: avoid, give in, fight, or solve the problem together. Problem-solving is usually best.
- Steps: 1. cool down; 2. each person explains their view without interrupting; 3. use "I" statements; 4. brainstorm solutions; 5. choose a solution you both accept (compromise); 6. follow up.
- Compromise means each side gives up something to reach an agreement.
- A mediator, such as a counselor or teacher, is a neutral person who helps both sides.
- Walk away if things become unsafe. Violence is never a solution.
- Example: Two siblings want the same screen at the same time. They agree to take turns each hour.
Practice
What is a compromise?
In a compromise both sides adjust.
Which is the first helpful step when you are very angry during a disagreement?
Cooling down helps you talk calmly.
Two classmates cannot agree on how to divide work for a group project and keep arguing. What would a mediator do?
A mediator is neutral and helps people find agreement.
Ready for more? Take the Unit 5 test.